Tiles default to 'draft' stage, which means they are only visible to people in your team with the right roles (such as admins and testers) until they are launched. To learn more about the different user roles and how to assign them, click here.
Once you are ready for your tile to become visible to the public, you will need to set your tile's stage to active - in other words, launch your tile!
Making a tile active will mean that it is visible to all users, and if it has survey questions everyone will be able to answer them.
Please note that the instructions on this page apply to a project that is already live - if your project is still in draft mode, tiles will not be publicly visible regardless of their stage.
Click the 'edit page' button in the bottom right corner of the screen
Click the 'page' menu in the top left corner of the page and select the tile you want to launch
Click 'Request QA for page' at the top of the page. Your Customer Success Manager will receive a notification indicating that you are ready for your tile to be launched - they will conduct a final Quality Assurance check to ensure that there are no issues with the content or questions, and then launch the tile on your behalf
Still unsure about anything? There's lots more information here on the Commonplace Help Centre - alternatively, contact the support team and we'll be happy to help 👋
